Question 1

Do you charge a callout fee?

Accepted Answer

No, we have a £0 callout fee. The price is agreed before any work starts.

Question 2

Do you do car locksmith work?

Accepted Answer

No, we do not provide car locksmith services.

Question 3

Can you open my door without any damage?

Accepted Answer

Non-destructive entry is always our first priority. Drilling is only used when necessary.

Question 4

Are you available at night ?

Accepted Answer

Yes, we operate 24/7 including weekends and holidays

Question 5

Do you cut keys?

Accepted Answer

No, we do not yet provide key cutting services.

Question 6

How quickly can you arrive?

Accepted Answer

We aim for a 15-30 minute response where available, depending on location, traffic and technician availability.

Question 7

Do you do commercial work?

Accepted Answer

Yes, we often complete work for Airbnb hosts and real estat agencies.

Frequently asked questions